Few days ago when I received my Black Other Half it just refused to work. Just to mention that the white, standard one, that we all get with Jolla worked just fine. I tried everything with Black OH but with no luck. Then I turned to my second best online friend Google! 🙂 And I was no surprised I was not the only one with that same problem. Problem is that OH is recognized by Jolla but it wouldn’t install, often ending with messages “Problem with store. This The Other half is not working.” and “Untitled – Install” when OH is on phone. So after few hours of trying I finally got my Black OH to work, so I thought to share all of my steps and maybe help some of you to get this to work.
The right way:
Let’s start from basics
1. You need Jolla account(not the one from store.jolla.com, where have you brought the phone), you can also register online from PC.
2. Update your phone, sometimes it requires few times to download and update to get OS version 18.104.22.168 (Naamankajätvi).
Now try to take of OH and place it back on phone, nothing? go to Store(on phone), still nothing? let’s continue.
3. Go to Store on phone and you should get Other Half recognized as “Untitled”, then you tap to install it Store wouldn’t be able to install it.
4. Now go to Setting > Accounts > Jolla > (your account name), here tap on light that indicates your account is active, to turn off account > Save.
Again remove, and put back your OH on phone, go to Store and your OH should be recognized by Jolla!
The easy way:
@J4ZZ from TMO shared how ti install I am the first one and Show white via Terminal:
pkcon install ambience-the-first-one pkcon install ambience-snow-white
Let me know in comments below if this works for you or this worked only for me! 😉