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Home 2014 February The Other Half not working? Possible solution inside!

The Other Half not working? Possible solution inside!

Few days ago when I received my Black Other Half it just refused to work. Just to mention that the white, standard one, that we all get with Jolla worked just fine. I tried everything with Black OH but with no luck. Then I turned to my second best online friend Google! 🙂 And I was no surprised I was not the only one with that same problem. Problem is that OH is recognized by Jolla but it wouldn’t install, often ending with messages “Problem with store. This The Other half is not working.” and “Untitled – Install” when OH is on phone. So after few hours of trying I finally got my Black OH to work, so I thought to share all of my steps and maybe help some of you to get this to work.

jolla-white-black-other-half-2

Photos are from good old N9!

The right way:

Let’s start from basics

1. You need Jolla account(not the one from store.jolla.com, where have you brought the phone), you can also register online from PC.

2. Update your phone, sometimes it requires few times to download and update to get OS version 1.0.3.8 (Naamankajätvi).

Now try to take of OH and place it back on phone, nothing? go to Store(on phone), still nothing? let’s continue.

3. Go to Store on phone and you should get Other Half recognized as “Untitled”, then you tap to install it Store wouldn’t be able to install it.

4. Now go to Setting > Accounts > Jolla > (your account name), here tap on light that indicates your account is active, to turn off account > Save.

Again remove, and put back your OH on phone, go to Store and your OH should be recognized by Jolla!

The easy way:

@J4ZZ from TMO shared how ti install I am the first one and Show white via Terminal:

pkcon install ambience-the-first-one
pkcon install ambience-snow-white

Let me know in comments below if this works for you or this worked only for me! 😉

Feb 13, 2014Dario

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Comments: 10
  1. Pieter W. E. Mars
    4 years ago

    Hmmm, I just rub the chip, like it is a genie…. 😉
    Works.

    ReplyCancel
  2. Dario
    Dario
    4 years ago

    I tried that on my but it didn’t work.

    ReplyCancel
    • Pieter W. E. Mars
      4 years ago

      Just keep tying to put it on, press lightly where the connectors are, and the NFC chip, I’ve noticed it may take 5, 6 times before I suddenly got a connection…

      ReplyCancel
  3. Kai
    4 years ago

    And well, amount of embarrassement is also pretty high.. As my friend asked me about why his new other half wont work and I asked him that did he remember to re-enable tohd.service to use. Well how I wasn’t surprised when he said “ah ye… how did I do it again”.

    ReplyCancel
  4. Kaacz
    4 years ago

    I have not problem with any TOH. I allways strip out NFC sticker by knife .. 🙂

    ReplyCancel
  5. Pleedian
    4 years ago

    This advive dont work, (im trying to get sounds in options) i got background image working but cant access sounds thru options/settings, but they are working if some1 is calling… any help on that ?

    ReplyCancel
    • James (Sepehr Noori)
      James (Sepehr Noori)
      4 years ago

      The sounds are included with the ambiance and can’t be changed once the ambiance is set to the black or Aloe one.

      ReplyCancel
  6. Pleedian
    4 years ago

    okey:D thanks for info.. was just thinking that some sounds i would like to change.. well i guess not 😛

    ReplyCancel
  7. dianamelametdiana
    4 years ago

    Did not work! All I got was a message: “store problem, the other half is already in use”. Boooo.

    ReplyCancel
  8. David Squires
    4 years ago

    My experience is as above. I now have the packages. To which location on the phone should I upload them so that pkcon can find them?

    ReplyCancel

Leave a Reply to Pleedian Cancel reply

Dario
Dario

Thanks for reading my post. My name is Dario and I'm N9 user, who would have thought?

4 years ago 10 Comments How Tofix, Jolla, solution, the other half3,323
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